Usacomplaints.com » Internet & Web » Complaint / Review: LocalNet Corp - Internet Company, LocalNet.com was looking for internet isp, but had to have a home phone, found this one in the phone book, they told me about the isp. #615115

Complaint / Review
LocalNet Corp
Internet Company, LocalNet.com was looking for internet isp, but had to have a home phone, found this one in the phone book, they told me about the isp

I needed a new ISP, so i looked in the phone book and found LocalNet. They told me i had to have a home phone, which i did not at the time, so they told me since i was disabled that there was a Company called DPI, that helped people on Goverment asst. Get phones. And told me not to tell them i was going to use it for internet also. So stupid me call DPI (will have a report about them on here also) DPI said i could get a phone and it would be 31.14 a month tax included. So 7 days later i had phone service. Then i called localNet, told them i had my phone, they asked for my #, i gave it to them, and they told me to go to there site, that i had to have a 56k modem (i had to buy long time since i had one of them) Localnet said my bill would be 9.95 a month, unless i wanted 3 times faster, then it would be 13.95, i had to put down a 25.95 up front fee incase i decide i did not want them so they would have atleast 2 months payment for services. The service was nasty, so slow. I had to give them my debit card # to get the 29.95. Nothing was said about them taking it out of my account each month. They would bill me. Well i got my bank notice, they had billed me ok, and i had 3 over draft fees becuase of it. Now i have gotten a little smart with Companys wanting my card #, so when they say they are recording me, i tell them i am recording them also for my protection. So i have it all on tape. When i called tehm to cancell, they told me they would be taking my payment out of my bank acct. I told them i did not give them permission to do that. They said thats how they work. I told her she could take the 29.95 that i gave them the month before to pay what i owed them, and send me back a refund of what was left. At that time she told me that i would not get a refund, that was there instalation fee, no one came to my home and installed anything. I told her that, she informed me again that my card would be charged, at witch time i told her it would not because i had already called me bank. At this time she informed me they would come after me. I said come on. Told her to disconnect me, 2 hours later i was disconnected. Do not try this company. She also informed me to shut my recorder off, i said i am, we are finished, and tolded her to have a blessed day.


Offender: LocalNet Corp

Country: USA
Phone: 2294310314
Site:

Category: Internet & Web

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