The company advertised hosting service with email addresses. The email addresses hosted with them get constantly blacklisted, obviously because a lot of spamming businesses use their services. None of my email addresses with them are usable for sending mail. Totally unsuitable for business or if you expect to use email addresses for sending out email.
They got it me in to paying an additional service for assigning a static (unique, non-shared) IP address to my account, which was supposed to resolve this issue.
The static IP address never resolved the issue which means that the static IP addressed they give out are already blacklisted on the internet. They refuse to give me another static IP address obviously afraid that I will find out that that address is going to a blacklisted one too.
They advertise 24/7 support. The way it works is - if you phone at 11pm let's say - your call can be answered about 8a, in the morning. That's a good way for a company with 6 hour support to say they have 24 hour support.
The support staff on the phone if you ever have the good luck to get to any of them is rude and always suggesting you the customer - go ahead and figure out the problem yourself.
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