Firstly, I have been playing on PurePlay.com for several years now. The first set of winnings I requested, were mailed to me by check in a timely manner.
That said, it seems to have become impossible to get them to pay me my current winnings, accumlated over the last few years. I have followed their directions and requested my winnings on at least five separate occasions now, to no avail.
Within the "Claim Prizes" section they state: "Whenever there is an issue with your claim, we will email you from these addresses." and yet I have not received any correspondence at all. One would expect at least an email stating "we received your claim, but you still need to..." and yet nothing.
I have been requesting these winnings for over a year now. I have emailed their support. I have called. And yet no one has even acknowledged that I've sent the request (I have the FedEx paperwork they were required to sign).
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