Usacomplaints.com » Internet & Web » Complaint / Review: Toys R Us - Online Shipping Method. #576240

Complaint / Review
Toys R Us
Online Shipping Method

The Toysrus site is just a total laugh! I bought guitar idol 5 online given that they ceased transporting the product for that Wii available. Why? Due to the silly gift-card I'd.

We were instructed the merchandise could be delivered via UPS Standard Floor and obtained a UPS tracking number to monitor the bundle which we did. Although monitoring the bundle we noticed the neighborhood advantages service had recived the the bundle also it was today about the vehicle and really should be delivred that evening. We waited around for thisis shipping so when it didn't come examined the advantages tracking range and discovered the concept advantages attempted shipping however the handle was empty.

We confirmed the tackle having a telephone call to advantages and he or she offered some tackle we didn't understand. After talking to a boss at advantages we were informed the bundle had been sent to an area postoffice and they might provide the item. @#$%!!! What? We were recommended this is actually the technique selected by toysrus.

A call to toysrus along with a discussion having a boss there we were recommended it was probably the most economical method for them to provide them. I requested utilizing a middle-man? I suggested that there is nothing on the website that recommended this and questioned why bother supplying a following number if its ineffective... Many vulnerable apologies which claims such as this may be the feedback we have to notice (all without doubt to create me feel just like they'd really do anything when she and that I understand they don't) there is never any try to satisy me like providing the total amount for delivery back etc.

I recommended they ought to inform me the bundle could be managed with a 3rd party or include some reality to delivery policy. I really could have chosen a quicker approach to shipping which in fact was trackable to ensure that used to donot eliminate time waiting on the bundle I'd obtain for all times. It is today the sunday before Easter which means you understand I will not be simply because bundle until in a few days perhaps wednesday

I needed to not get the bundle and obtain a reimbursement but was handed some trash about I've to get it plus they might email me return tag. I had been recommended this could consider atleast twenty four hours! Another cost-saving measure I suppose. She recommended that delivering a contact isn't simply striking a! Which kind of e-mail system are they employing! That is precisely what mail is!


Offender: Toys R Us

Country: USA   State: Florida

Category: Internet & Web

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