I ordered the active speed from ascentive, they say its a free one month trial. So I ordered it to try it out, but you have to give them your credit card information right away.
So after 8 days I cancelled it wasn't helping at all, slowing and freezing my computer. So they cancelled it. But they never refunded my money back to my credit card.
So I rescently e-mailed them back and asked when they are refunding my money they said that my trial period was up (which wasn't) and also said, even if we wanted to refund you, we don't refund after 3 months has gone by.
So I'm warning anybody out there, their product doesn't work and they don't refund your money like they say they will.
Marie
Quesnel, British Columbia
Canada
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