Six months ago, I ordered some clothing from Kingsizedirect.com. Upon placing my order, they shared my credit card information with a third-party company called Reservation Rewards. I was not aware of this, and Reservation Rewards has been charging my bank card $12.00 a month for the last six months.
I did not agree to these charges or even wish to allow KingSizeDirect to share my credit card number. I've actually been ripped off from Reservation Rewards once before and would never have consented to do more business with them!
My husband thought it was a subscription to an online game and failed to mention it to me until yesterday. Right away, I knew what that charge was and promptly called them. They have verbally agreed to refund my account for 4 out of the last 6 months of charges.
I asked where they retrieved my credit card information, and they told me King Size Direct. King Size Direct claims that I must have been given an offer from this third party and accepted the offer. I am telling you No Way is that possible. I have been ripped off before by these people! I would never consent to more charges from them.
They currently have a class action lawsuit in Boston. The Better Business Bureau of Connecticut handles cases filed against Webloyalty. I plan on reporting this case to them during their open business hours. If you've had trouble with Reservation Rewards please join me by calling the Better Business Bureau too.
By the way, when I called Reservation Rewards, they were brazenly nonchalant. I told them I was going to report them, and they said, "That's fine". It's as if they know they can get away with it. If enough of us start complaining, maybe we could at least shut them down.
Better Business Bureau of Connecticut (203) 269-2700
Reservation Rewards (800) 732-7031
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