Spotmau must be some sort of organized fraud, i have had the problems listed above in the other reports, my problem only differs in that i eventually got the cd it sort of worked to get me into a password locked computer, but the Disc Wipe feature was not available even after booting, the support guys finally admitted that the 2009 version did not have disc wipe as advertised and sorry would i like 2010 version, i said i wanted my money back. They said they could not send me my money. There are also glitches throughout the software, i think it contributed to the downfall of my last computer. There are spelling and grammatical errors in the text of the program. I checked they do not have an office in houston texas, i talked to the building sup there and no the spotmau corp does not reside here! Who are these guys some sort of hong kong mafia. I am filing an FBI report on them, i guess i can only say dont ever buy anything from these frauds.
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