Usacomplaints.com » Internet & Web » Complaint / Review: Socketlabs.com - Socket labs smtp relay provider socketlabs.com No warning, no chanse they will cancel you account and Charge you for usage after you pay for a month of service. #569022

Complaint / Review
Socketlabs.com
Socket labs smtp relay provider socketlabs.com No warning, no chanse they will cancel you account and Charge you for usage after you pay for a month of service

This company will register you they will give you the account after you pay the first day you se it if you send 50,000 email they will cancel you and prorated you high inflation and terminate your account. And give you refund after the inflation is terminated and actually out of the 50,000 email only 500 are sent. And they tell you ah we count the email base on injection into our server not for sent.in the tos dont say that. So they will charge you 50,000 email as sent and refund the rest of the money you pay and terminated your account. They say the reason we are terminated you is because we got 200 failing address. Come on on many major mailist you will aways find bad address that why you send it and them clean out the list.

They will not give you a warning. They will not send you a friendly email, they will close you account and tell you. You account is close, ah if you dont ask for refund. They will not give to you. So they dont stand by the 100% refund guarantee they have on they website.

Stay away from this company.

Ah and btw they dont allow you to send commercial emails. Even if you list is Opt-IN

Really bad services

Terrible Customer support. STAY AWAY THEY SUX

Use smtp.com they are better and undestanding people.


Offender: Socketlabs.com

Country: USA   State: Delaware   City: Claymont
Address: 650 Naamans Road, Suite 307
Phone: 8006501639
Site:

Category: Internet & Web

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