After adding DSP to my ATT service, I was looking over my bill carefully, and noticed a $16.07 charge from Enhanced Services Billing. Looking further I found a whole page on my bill with a charge of $14.95 from Email Discounts, LLC with tax added. On the internet I found their name associated with SCAM and RIPOFF (your website). I called the 800 number and got someone in India who I couldn't understand. They said I had authorized their discount service using an e-mail address I never heard of. That didn't happen.
After reading a few RIPOFF reports, I thought I better look at older bills. It turns out I have been paying for this "service" for nine months! I found that ATT takes no responsibility for any charges they add to their bills from a third party. Unlike a credit card company that usually lets you dispute charges.
Back to EMAIL DISCOUNTS where I found they would promise me to refund six months worth of payments (I'm not holding my breathe) but anything before that was "archived" and couldn't be refunded. (I think that means they already spent the money.) It feels like I was held up, then the mugger returned half the money and said that was the best he could do.
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