Usacomplaints.com » Internet & Web » Complaint / Review: Digis VoIP - Terrible service. #551285

Complaint / Review
Digis VoIP
Terrible service

I purchase a-7 meg web connection and averaged a 1.5 meg going back couple of months. Named a couple weeks before to record the problem, invested half an hour about the point waiting to speak with somebody. I documented the problem and was named back a couple of days later and was informed they improved some gear which I had been all set. Our pace had elevated BUT just for 3 times! I had been today within the subscription one meg internet rate, my cheapest was. 25m, I will walk-on my fingers quicker than that. Named again to record the issue, waited another half an hour on-hold and was informed the fastest I'd visit a support technology was 14 days away. GREAT SUPPORT! Well, nowadays I named Digis and cancled my support efficient Friday 29 Jan and described the key reason why. I had been informed they might obtain a technology out below today easily might maintain the support and my the following month could be free. I told them no, difficult when I had previously planned another supplier (Qwest) for that 28th of Jan. I subsequently requested them to return my stability since I simply settled my statement for that subsequent month on 23 Jan. I had been informed no discounts are feasible like a business plan. Therefore, I get home today and my telephone was already turn off 25 Jan. Also bad they'renot as fast to correct issues because they are to close your support down. Actually, I simply taken care of a complete month 2 days before. It has got to become among the lowest work businesses i have rvery observed. I believe Chrysler and GM possess a greater administration group! I really could never suggest the corporation to anybody. When they were alone around, I'd return to dial up. Atleast I get what I purchase!!


Offender: Digis VoIP

Country: USA   State: Utah   City: Syracuse

Category: Internet & Web

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