Usacomplaints.com » Internet & Web » Complaint / Review: Microsoft Corporation - Office student and home, MS Office BAIT and SWITCH practices of Microsoft in Selling Office Home and Student 2007. #532427

Complaint / Review
Microsoft Corporation
Office student and home, MS Office BAIT and SWITCH practices of Microsoft in Selling Office Home and Student 2007

Microsoft is resorting to Bait and Switch tactics in marketing its Home and Student version of Office 2007

I enrolled for a 90 free trial of this product which came pre installed on an HP computer I purchased this year. The trial was to expire on November 30th

Starting a few weeks prior to the expiry Microsoft started sending me emails urging me to buy a licence. On the 27th of November they sent me an email with an urgent offer... If I bought it bevore November 30th, I could buy it for $79.95 instead of $149.95!

When I followed the link in the email and tried to purchase the licence, I could not enter my mailing address because the form had the USA as the only country option, but there was a link below to click if I wanted to change the country.

When I clicked that link, the screen changed and the price went up to a value which was about $143.


Offender: Microsoft Corporation

Country: USA
Site:

Category: Internet & Web

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