The charges showed up on my Chase card. I started on the Internet, tracked the charge as it appeared, and they have a form to enter the transaction number and credic card. For two transactions in one month, they denied knowledge of either transaction number and the credit card on the web page.
I filled out the online complaint form, saying that I would be filing a report here, and they have not responded so far.
I called Chase, and they put me on the phone with these people. They said that my email, name and credit card number did not show up on their reports, but that I could email them my credit card page, showing all of my personal charge information for that month, and that they would credit the charges based on that. I spoke with two separate women, who said the charge would be reversed.
I called Chase a second time, to confirm that the charges had been reversed. I was told that they could put me back on the phone with the company, but that the reverses had to come from the company that didn't know me.
These people go out of their way to frustrate their victims. I have no idea how I ended up on their lists, and and their insistence that they don't know my name or credit card after charging me is completely outrageous.
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