Usacomplaints.com » Miscellaneous » Complaint / Review: Trilegiant Corporation And Chase Bank USA - Fake TLG. #329362

Complaint / Review
Trilegiant Corporation And Chase Bank USA
Fake TLG

I was about to pay my Chase VISA credit card, when I saw a transaction with a mysterious
TLG*AUTOVNTGE company for $149.99, from 07/11. No idea what this whole thing was!

Called Chase and it turns out they have this cozy relationship with this Trilegiant business, whereby they apparently provide customers to them. So I somehow got "enrolled" into some AutoVantage road assistance program, w/o my knowledge! I am quite certain that I never gave any credit card number to any company of that sort - I am just not interested in that sort of service, and much more importantly I only use this card a couple of times a year for bigger purchases. I very, very strongly suspect that Chase has revealed my credit card number to them.

Interestingly, the Chase representative had no problem switching my phone call to Trilegiant - as if it were just another department of the same company! The good news is that they canceled my "membership" w/o much fussing.

I also found this link to "Chase Bank, Triligent, Settle Negative Option Fraud Charges": http://www.consumeraffairs.com/news04/12/trilegiant_chase.html - apparently not the first time!

I am lucky that I use this card infrequently, so this charge stood out! Had I used this card for everyday groceries etc, I am 90% sure I would have missed this scam! I think I'll just cancel the card in the end!



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