Usacomplaints.com » Internet & Web » Complaint / Review: Video Professor - QuickBooks - Free trial cost me $189.95 plus $19.95 S & H plus I had to pay to ship discs back. #522244

Complaint / Review
Video Professor - QuickBooks
Free trial cost me $189.95 plus $19.95 S & H plus I had to pay to ship discs back

Video Professor offers you a "Free Trial" for 30 days but bills your credit card within 5 days for shipping that was supposed to be $9.95 but I was charged $19.95. Then within 10 days of ordering the "Free Trial" I was charged $189.95 for the 30 day "Free Trial". I called Customer Service to return the QuickBook discs and get a RMA number. The person said that it would take 30 days before I would receive credit on my card. They get to use MY MONEy for two months for a "Free Trial".
I'm trying to figure out how a "Professor" can twist the words "Free" into 60 days of using my money. That's "FRAUD"! Do Not Use or Believe anything that the Video Professor offers. I am sending the discs back tomorrow and i will update the complaint about if, when and the amount of the refund that I receive. Wish me luck.
The videos are good quality but the marketing SUCKS.


Offender: Video Professor - QuickBooks

Country: USA   State: Colorado   City: Denver
Address: 2590 West 2nd. Ave. Unit #15
Phone: 8005033536
Site:

Category: Internet & Web

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