Have been billed twice in 2 days by Wild Blue. (Second Billing was for twice normal) Trying to rectify there mistake is a frustation beyond belief. The "no-service" reps must be reading from a script and are unable/unwilling to offer assistance. Had to cancel credit card to avoid more fraudulant use by WB.
Since there SNAFU they have made it impossible to log onto my WB email and account feartues. The only thig offered is a phone number which seems strange for a internet communication provider. Must not trust there own security. Pay as you go phone customers have to pay for all phone calls In&out.
I am fed up and as a last resort will be mailing to the CEO and COO with a registerd letter. If this does not produce a satifactory reply will send a packet to the state attorny general and ask that they look into this matter.
As has been written by others the speeds they proport are not accurate. Have had this check by computer tech and it is much slower then that advertised
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