They are the worst company. We are Military and are PCS, the new home will not allow us to install the satalight and will not have open skys to recieve signal. They will not wave the cancelation fee because I the spouse hold the account not the service member. Besides that I also loose internet at least 3 days a week for about 4 hours each time. Tech support speacks poor english and treats you as you are stuppid when really it is nothing to do with me or the computer it is them. They fix it in about 30 to 40 minutes. It is faster than dial up however not allways because of the continuing of the internet being down for short periods off and on on top of the loss of internet about 3 days a week at 4 hour time spans. The installer was horriable, it cost me an extra $200 because he had to dig in harder dirt than he wanted to. It is very expensive for not so great internet, horriable service, and the treatment of their staff.
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