I bought the software and thought it didn't work after installing cause my DVD burner was toast. I sold that laptop same day and bought a new one, redownloaded the software on my computer and it would not register cause it had already been registered on another machine.
I emailed customer service, explaining that I wanted them to A) Refund my money, or B) cancel the old key, and issue me a new one—this would guarantee that I only had one liceanse and one functioning copy of the software. They emailed me back saying that their system shows that the program is registered on one computer and trying to be used on another one and that the only way to use the software on my new computer (old computer wiped clean and has new owner) is to pay $39.99 more for a 2nd licease!!! After $59 for the first liceanse&AND I CAN'T EVEN USE THE FIRST LICEANSE.
They process through pay pal, so I called them, but they will do NOTHING because pay pal only covers purchases that are SHIPPED, not downloads, so they don't really care what happens to the customer who downloads software from sites, they basically said if 1clickDVD does not issue you a refund or a new activation code, your just stuck.
Buyer beware, they have no contact number, and if you upgrade your computer they WILL NOT TRANSWER LICEANSE so basically is something goes horribly wrong with your pc or it crashes or gets stolen, they will not deactivate the old version of the software and send you a new one at all!!! They will only take your money for nothing!!!
DVDCLONER6 by the way has a telephone number, they refunded my money in 2 days after purchase and have excellent customer support, they will transfer liceanses also from one computer to the next!!!
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