I signed up to a 2 day trial of a website (for $1) with an automatic rebill if not cancelled within the 2 days. Since it wasn't what I wanted I almost immediately tried to cancel and that's when the alarm bells started to ring.
Logging into the automatic membership cancellation showed no accounts available to be cancelled so I emailed to cancel instead. The reply was that I had entered a different email to the one I had submitted on the cancellation for and that they had cancelled the membership and no rebilling would occur.
I though it wise to check my account and found that three different amounts of $1 had appeared on my statement. I emailed again to make sure the account had been cancelled and to try and get some kind of confirmation email of the initial transaction mailed to me.
One day later a new charge was billed to my account for over $50 (note that the monthly rebill had I not cancelled would have only been $39.99) so I again emailed asking to have this charge refunded or cancelled. They informed me that they had nothing to do with the other amounts and could not help me since they don't offer support and suggested I contact the other companies websites directly (a difficult thing to do since I had never received any king of charge confirmation email).
In the end I've been forced to cancel my credit card to stop any more fraudulent transactions and will have to get my bank to chase them down.
In short if you ever see Jettis international, 247starsupport, enteraid.com or supportsitenow.com log off immediately.
Lee
Tanunda
Australia
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