Usacomplaints.com » Internet & Web » Complaint / Review: Platinum Club - This company will tell you that you cc info is for age verification only and then charge you $39.95 Cyprus?. #474950

Complaint / Review
Platinum Club
This company will tell you that you cc info is for age verification only and then charge you $39.95 Cyprus?

I entered a site that said free porn. It offered an "absolutely free" membership but needed a cc for age verification. It specifically stated that there would be no charges to my card. During the sign up process, 4 or 5 boxes kept coming up for resign. I figured the site was having problems so I kept on putting in my info. Then I got scared. So I immediately called the last company (I don't know the name and had no problems with them) and spoke to a gentleman explaining what had happened on the site and he said yeah, it looks like there are 4 charges to 4 different sites. I was smokin. I told him to cancel everything and refund any money. He did that. Then, about 3 days later I check my account and there is $39.95 missing. I called the number that was on my statement. I called it all day and no one would answer. There is a recorded message that says push # to leave a message, I did and it said mailbox full. I kept calling over the next 3 days and finally got through to some woman who said the only thing she could to was cancel a membership that I had no knowledge of. I told her I wanted my money back and I wanted to speak to her supervisor and she said no, i said what do you mean no. She said there was no supervisor there and if I wanted I could call back in 2 hours. I've never been able to get through sense. I have emailed them several times just to get an automated response telling me to call them so that they could provide better service, HA! I never received a confirmation number or a username and password. I spent 40 bucks on a porn site that I cannot access. This is the real deal. They spam their product through another site and hijack the information from another site. Then the have all they need. If you do get through to customer service they will tell you that you signed up for a 3 day trial and had to cancel before that time was up. But, the catch is, they never email you your information and they dont answer their phones, and their mailbox is always full. Be careful how you use your card on the inet


Offender: Platinum Club

Country: USA

Category: Internet & Web

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