I too am a victim of the Bestbuy warrentee rip off. They simply aren't worth the paper they are written on.
I bought an LCD TV from them. I know a bit about LCD TVs and the pixels are "stuck" on the screen. They tried to tell me that the image is "burned in". The repair man was as rude as you can be and started to argue with me when I asked him to explain how an erratic patter than does not appear on any TV image could burn the screen. He started to give me some crap about DirectTv outages and I told him that Directv has a screen saver that appears. He started to argue and I asked him if he was going to fix it or argue. He just left.
Now I'm an IT Manger with multiple certs and years of experience and I know that geek squad techs are the bottom feeders of the industry but even they should be civil enough to give an explanation of how a situation could occur.
The rule - I'll never buy anything from Bestbuy again either for work or for personal use.
0 comments