I really wish i could have read these complaints before i ordered my oils! I ordered from natures flavors over a month ago and my order still hasnt been shipped. All i ordered was two 2oz bottles of flavor oils. Which by the way cost around 20 bucks and plus the fed ex handling costs 10 extra bucks. So now im paying like 30 bucks for 4oz of oils.
I sent order requests twice and both times it was "waiting on items". I sent emails to customer service and they still havent responded. So i finally called yesterday and the woman told me it will be shipped today or tommorow. Well, hasnt been shipped yet. So i call again today and another woman picked up, she says her staff is on break so she couldnt check my orders status and she would call me back. And what do you know she never called me back. So i call the b* back and i let her know i was a little irritated after she told me the same thing. The order should be shipped today or tommorow. And while she is responding to me, shes laughing! What kind of business is this? All this crap for 4 oz of oil???
Slow shipping, terrible customer service and no regard for customer satisfaction or proffessionalism. I agree this business should be closed down completely. I dont want anyone else wasting their money or time on these people. Dont buy from naturesflavors.com!!!
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