I placed an order on August 5. The item was in stock according to the web site. Right after the order was submitted I was informed that it was back ordered and would be shipped on Sept 6. I have called five times since then and have not reached anyone who could tell me why the item was never shipped. Five people including a supervisor claim it is in stock but no one, including the supervisor can determine why it was never shipped. During my last call I was transferred twice and kept on hold for 20 minutes. The supervisor promised to call me back by the next business day. He never called. Customer Service is horrible.
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