Complaint / Review
Blue Mountain Cards - American Greetings Interactive
No way to contact representative with problems or questions about cancellation

This is a frustrating website. I signed up for a trial and found the cards and selection less than satisfactory. I cancelled my membership but apparently there was a second part that didn't get cancelled. When I tried repeatedly to contact a customer service there was no way to speak to anyone. Finally I researched the parent company American Greetings and got their customer service number. I asked them to check the phone service of Blue Mountain which she said she would. I would urge folks not to sign up for the service unless they are very clear about the agreement and know how to cancel. Otherwise the taped message says you will be charged without recourse.

Janet
Media, Pennsylvania
U.S.A.