I purchased a system from them in January of this year on ebay.
I had it shipped to my work so that my Network/IT staff could check it out and install an O/S on it (It doesn't come with an Operating System).
They advertised it as 2.4GHz processor, it was acutally a 1.7GHz processor. We looked up the Motherboard online (PCchips M935L based on the leaflet they sent with it) and found that that board would only support a 1.0-1.7GHz processor.
Then they advertised it a 500MGz bus speed and it only clocked at 100MGz. They also advertised it with 256meg of the faster DDR memory, they shipped 256meg of slower SDRAM. They also don't tell you that the 64meg Video Card is 'Onboard' which reduces the actual memory to 192meg.
Having found all these discrepancies, and feeling that the product was, in my opinion, grossly misrepresented I immediately called DEM (the seller) and explained to them what I found, told them I was terribly disappointed and wanted to return the item for a full refund ($619.00).
They told me to send it back and that they would accept the return, which I did the same day I received it. To this day, they accepted my return but has NOT returned my money. So, now they have the piece of junk back AND my money! That to me is a Thief and a Ripoff. I have tried to resolve this on several occasions since January but to no avail. I have All of our email correspondances.
I have filed a Comsumer Complaint with the Illinois Attorney General-Lisa Madigan and with the FBI. I payed through PayPal and they received their money, now they are trying to tell me That PayPal owes me the money and not them! Absolute Pure Stupidity on their part.
A lesson to all, If you are going to purchase Anything from ebay, USE YOUR CREDIT CARD! If I had, I may have been able to cancel the purchase. I chose to pay (Through PayPal) by transfering funds from my checking account never dreaming I would get Ripped!
I hope this helps someone else!
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