I bought a purse on eBay that was advertised as authentic and paid $335 for it. When I received the purse, I immediately knew it was a fraud. I took it to an authorized dealership and got written confirmation that the purse was a fake. I requested a refund, and PayPal did refund me, but they wanted documentation that the purse had been returned. I sent the purse back by regular mail, not certified. The seller said she never received it.
Two months later, after 50 or more phone calls, $40 in fax fees and postage, filing mail fraud charges, and filing complaints with PayPal and with my credit card company, the seller admitted she had received the purse. Now, after I complied with all the requests from PayPal and my credit card company, they refuse to refund the money because the seller says the purse was damaged.
Let me ask you this. She sells fraudulent merchandise, and eBay and PayPal do nothing about it. She lies about ever receiving the merchandise, and PayPal says to prove that she did. I did, she acknowledges she lied, and PayPal takes her side. She says the purse was damaged. I never used the purse. Why would I go through all this aggravation, extra cost and time to get my money back, and return an item that I destroyed, expecting to get my money back?
PayPal chose the side of the liars. I want justice.
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