Usacomplaints.com » Internet & Web » Complaint / Review: Winnovative Software HTML To PDF RTF To PDF - Winnovative Software RTF To Winnovative refused to accept a return after a one day evaluation - product does not work as advertised Russia. #434057

Complaint / Review
Winnovative Software HTML To PDF RTF To PDF
Winnovative Software RTF To Winnovative refused to accept a return after a one day evaluation - product does not work as advertised Russia

We purchased the RTF to PDF converter that was advertised on Winnovative-Solutions.com

We installed it to our server in hopes it would do as advertised. There were table lines in the PDF's that it created and we could not seem to remove them.

In hopes that this was a limitation of the trial we purchased the full version.

This did not remove the table lines.

Customer support did not provide a solution to this problem and said we should not have purchased the product if it did not do what we wanted it to.

They said they could not issue a refund because they would be charged transaction fees regardless if we kept the product or not.

We asked them to subtract the transaction fees and issue the refund.

At this point they stopped communicating with us.



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