I know this was terribly stupid, but it was late at night, I was tired - a weak moment. I got e-mail from legitimatequickcash.com, offering free information for a money-making system/program. The only cost up-front was $1.95 for shipping and handling. I used my debit card and made the payment. The next day, I received a call from the company that oversees debit and credit transactions for my credit union. I make frequent internet purchases, so I did not consider this unusual, and in discussion, I was able to comfortably verify four of the five transactions in question. The $1.95 transaction for "GoogleAds, " however, originated in Mauritius, and although I know this is the worldwide web, that just didn't sit entirely well with me.
I called the number associated with the transaction in my banking records, and found myself speaking to a young lady whose English was close to non-existent. I tried to convey to her that I had no interest in the program, and did not even really want the "free" information. I wanted to totally cancel the order. This, she explained, could not be done, but if I wanted to cancel the program, once I received the materials, all I had to do was notify the company.
On the day after I received the CD, the amount of $39.95 was debited from my account. I had not even had time to look at the CD. I called the same number back, demanded to speak to a supervisor (and naturally, there wasn't one), with a similarly non-English speaking call center employee. This got me nowhere. But, the day after that I received a call from a very English speaking representative of the company, who wanted to discuss the program with me. I believe her interest in calling had nothing to do with my complaint, but I discussed my issues with her. She told me to go back to the website, use the link "contact us" which gave the e-mail address info@legitimatequickcash, and explain that I had, first of all, not been given the allotted time period to review the program before I was billed for this "monthly" amount, and, second, to inform the company of the desire to be reimbursed and, thirdly, to formally inform them of the lack of interest in what they had to offer.
I did all of this immediately. Several days passed with no refund or acknowledging communication. I sent a second e-mail, again, with no response whatsoever.
The woman who called giving me instruction to contact the company was pleasant enough, but I do not believe that there was any sincere wish to accommodate me.
So, for the free information, shipping and handling of $1.95 required, I am out an additional $39.95, with no apparent recourse.
I admit it was very stupid of me to respond to this e-mail, but I know that I'm not the only one who does occasionally fall prey to these creeps.
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