Recently I was taken advantage of by one of iweb.com clients. After reporting fraud, I was promised a refund. This e-mail was given to me in January and the refund was promised immediately. However nothing happened.
Basically my Credit card account was hacked. Someone made a purchase on IWEB.com. They said that they would work with me, however they have failed to comply.
IWEB.com has BAD SECURITY MEASURES and poor customer service. Stay away from them. I wouldn't trust them with anything that has to do with websites. They can't even provide courtesy to the victim after I provided proof my information was billed to IWEB.com and for no reason!
STAY AWAY FROM THEM! Do business with a more reliable company than IWEB.com. Here is the e-mail I received which promised me a refund. However I NEVER RECEIVED IT!
My name is Rene Leblanc, I am the supervisor of invoicing at iWeb. Validating the emails I realise that you were ill informe about the process of reimbursement.
Please give me the exact email adress of your paypal account. I will retrace the transaction and proceed to a reimbursment.
We will on the other end contact the person using you name and if indeed it fraud (you do not know him) is account will be closed for fraudulent
used of credit card.
Regards,
Renee Leblanc
Superviseur Paie & Facturation /
Payroll & Invoicing Manager
Iweb Technologies Inc.
Anonymous
Montreal, Quebec
Canada
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