Set up install for Jan 16. Never received equipment, never received a phone call or e-mail explaining the no show. Charged my card to "validate" my order and then decided they were not accepting new customers in this area. No one bothered to notify me, I had to call to find out.
It was only $1 but its not the money that bothers me, it's the idea that they took it and then backed out on their end. And after hours on the phone and being hung up at least 3 times, trying to resolve the problem, they tell me that it is a non-refundable charge.
If they can't handle new customers they should say that upfront and not take peoples money and promise what they can't deliver. People work hard for their money and can't afford to just give it away. Mybluedish.com needs to be stopped.
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