Usacomplaints.com » Internet & Web » Complaint / Review: HughesNet - Fair access policy. #406092

Complaint / Review
HughesNet
Fair access policy

Hughesnet offers terrible customer service. They don't explain the Fair Access Policy before you sign up. If you use McAfee or try to look at any u-tube videos, or even play an on-line game, you go over your 200 mb limit in 24 hours, and then you can't get on the internet at all for 24 hours. They tell you to use a download manager to only download between 3 and 6 A.M., but they won't suggest a download manager that works, and I can't get it to work! It's extremely frustrating, but I'm locked into a 2 year contract. I want out of the contract!


Offender: HughesNet

Country: USA   State: Ohio

Category: Internet & Web

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