On January 3rd I registered and contracted to rent a CounterStrike 1.6 game server. 26 slots, Dedicated, and Public.
My server would not show up in the STEAM master server list, EVER. Ican crank up a HLDS server in my house on a crappy pc and it will show up on the master list in less than five minutes. I rented one from them for the bandwidth.
I used the only means they offered for support, a useless "Support Ticket System" and declared my problems which were.
Support Ticket / Copied and Pasted:
1) Please describe your problem:
Server does not show up in master list. Change my port or ip or something, I have had no traffic at all!
2) Reply to my problem
Jeff,
To get your server listed you must edit your server. Cfg and set the sv_region setting to 255. You can edit the server. Cfg using ftp.
If you are unfamiliar with ftp, please check out this thread:
http://forums. Clanservers.com/viewtopic.php? T=76
Have a good day,
Khalil Wehbi
[gs]Weebs
GameServers.com
Frag. Not lag.
Now if you do not know anything about HLDS (Half Life Dedicated Server) it's plausible that they don't know whether to wind their wristwatch or defecate.
Its a BS answer, and of course it didn't fix the problem. I submitted a follow up ticket about it and it went unanswered. I then put in a PayPal dispute and asked for a refund, that ticket went unanswered.
It's like renting a car that you can't drive or renting a house you can't live in.
All I want to say is:
Do NOT do business with GameServers.com who are owned by Choopa.com
Here is all they're contact info should you be looking for it:
GameServers.com
2400 Main Street Extension
Suite 11 & 12
Sayreville, NJ 08872
USA
Company Info for gameservers.com:
Choopa, Llc
2400 Main St Extension, Ste 12
Sayreville, NJ
08872
US
Phone: 1 973 849 0500
Fax: 1 732 727 2262
dave [at] choopa.com
Toll Free: 1-866-2-CHOOPA (1-866-224-6672)
International: 1-973-849-0500
Online: www.choopa.com
E-mail: [email protected]
Sales
Andy Hartman: 412203056
Costas Galzios: 116824334
Sales
Toll Free: 1-866-2-CHOOPA (1-866-224-6672)
International: 1-973-849-0500
Online: my. Choopa.com
E-mail: [email protected]
Sales
Choopa.com Datacenter: 142064215
Eric Einhorn: 426981058
Frank Gravato: 218236360
Sean McGuire: 445207039
David Morehead: 169381811
Sales
Online: my. Choopa.com
Mail Payments To:
Choopa, LLC.
2400 Main Street Extension
Suite 12
Sayreville, NJ, 08872, USA
Melissa Marzigliano: 316044803
Sales
David Aninowsky: 400383
David Gucker: 1725054
Sales
Online: Acceptable Use Policy
E-mail: [email protected]
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