Usacomplaints.com » Internet & Web » Complaint / Review: Seattle Coffee Direct - Overcharging. #389835

Complaint / Review
Seattle Coffee Direct
Overcharging

I was offered a free download of McAfee virus protection if I signed up to order coffee. What I was not told was the exorbitant price of the coffee and that it would be sent out every week! For example, the first order was billed at $25. This amount bought 2 large nice coffee mugs, 2 metal coffee mugs and 2 bags (12 oz. Each) of flavored coffee. I considered that a reasonable price. However, for the next 3 weeks, always on Friday, 2 12 oz. Bags of coffee were delivered, by UPS so it was not easily returnable, and each batch was billed to my debit card for a whopping $38.95!! 1 and 1/2 lbs of coffee is not worth anywhere NEAR $38.95!! I called the company and was told that I needed to call UPS to pick the coffee up in order to return it and that I would get a refund within 10 days AFTER the coffee was received. Without a Return authorization number or any other way to verify that the company receives the return, I seriously doubt that I will ever see the money again. A word to the wise or to those who assume that a name such as McAfee would be associated with a legitimate company..


Offender: Seattle Coffee Direct

Country: USA   State: Illinois   City: Evanston
Site:

Category: Internet & Web

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