I too purchased a compaq laptop from Circuit City with a $350 No Lemon Warrenty. It has been sent off at least 11 times in 3 years. So much for the No Lemon Warrenty. Each time the computer comes back no record of the repair is enclosed in the box. Mine also came back once with a broken cd drive and I was accused of breaking it.
They finally fixed it but I resent the fact I was accussed of breaking it. It has been broke now again for two weeks. I am tired off dealing with them. I too have spent hours. I will not contact them again myself. I hate to spend the $125 money on small claims court. I am researching options of what to do. I appreciate this forum and will continue to read it for ideas.
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