Do not order from 1800 Flowers. They are a complete rip-off. First of all, they misrepresent many of their items by showing flowers completely arranged looking beautiful. They do a decent job of making you believe you are buying what is pictured on the website, however right before you finish making the order they sneak in the details that your flowers are being shipped in a box via UPS or FedEx.
What's worse is that they don't hold themselves accountable, yet advertise "Satisfaction Guaranteed". If you order something for delivery you would hope it would be delivered sometime between 8am - 5 pm. They deliver up to 7 pm with UPS or FedEx. If it happens to be later than that, it isn't their fault - you need to blame UPS or FedEx.
If you happen to call them to express your "dissatisfaction", you will be forced to argue with a foreign call center out of the Carribean or some other country that has been trained to argue with you about how you shouldn't be dissatisfied.
This company is a complete rip-off, it is not worth the money one bit. You are better off picking up an arrangement at Wal-Mart or somewhere else for half the price.
Stay away from this company, or any other floral internet company.
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