In March of I opened up my own business and gladly placed an order at www.carolinapens.com for personalized highlighters/pens for my new business. A month passed by and had not received my order (but my credit card was charged). I called Carolina Pen & Pencil well over five times within a week - no one answered.
Three months later, I was able to get in contact with someone at the company and told me to email my information once again. I emailed "Linda" my order details but never received my items.
In short, it has been well over TWO years since I placed my order with Carolina Pen & Pencil and have NOT received any explanations. Multiple attempts have been made to contact the company.
A BBB complaint was filed but according to the Bureau, Carolina Pen & Pencil has over 60 unanswered complaints.
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