Usacomplaints.com » Internet & Web » Complaint / Review: Comcast - Email access. #386094

Complaint / Review
Comcast
Email access

Comcast mail support may be the total worst! That and it is alleged customer support, which in my own encounter is nearly non existent.

I've been having difficulty opening my Comcast mail for nearly twelve months. I repeatedly get one message stating "Login failed." Recurring calls towards the customer support and/or tech-support haven't been productive as Comcast will not recognize this issue actually exists. They inform me it's my code this is the issue (you've to acknowledge — this can be a innovative clarification!) and I patiently make an effort to clarify that, if my code was the issue, I'd NEVER have the ability to access my mail. It often covers the technologyis mind...

Another issue is, after I am ready to gain access to my mail through their site, it fails while I'm performing one of the most routine issues, for example removing a note or —??? — delivering a note! Again: Login failed. How is the fact that actually feasible?

I used to possess Comcast telephone support and also you do not actually need to know concerning the many-many often I waited in useless for that technology showing up. They appear to believe a scheduled appointment is "penciled in" as my overextended buddies are keen on expressing. So when you attempt to achieve customer support to protest of a missed visit? You receive place in a round robin of voice-mail till they ultimately remove your phone.

The corporation is dreadful which is no real surprise tome they regularly rank at the end of the barrel when it comes to their customer support, in my own encounter, their client service does not actually actually occur...


Offender: Comcast

Country: USA   State: California

Category: Internet & Web

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