There are other reports here regarding penbrook productions. Somehow I got caught up in a monthly service charge that I have no record of committing to and am being billed 39.95 per month. I receive an email everytime the charge is made by [email protected]. It containes a phone number for customer care that goes unanswered and will not let you leave a message. You are directed to a website where you can file a support ticket.
I called that number and the person informed me that they are no longer representing that particular company. I dispute the charge with my credit card company and it gets reversed. I will be cancelling the card and getting a new number. Unfortunately this is going to create a lot of other work since I have other legitimate automatic payments on that card that need to be changed.
Warning: My own stupidity - I didn't my "shopsafe" online credit card from my bank for this transaction. If you have that feature with your bank you can eliminate these headaches. My bank allows me to create a temporary credit card online with my own expiration date and credit line. This is attached to my "real" credit card number. If the shopsafe number gets abused the number is going to expire in a month or two anyway and I can just delete it.
Whois information only points to Dotster domain. I've sent emails to them as well. Here's the whois information:
Varugger
Arlington, Virginia
U.S.A.
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