My DSL wasn't working, so I call tech support hoping they could help me fix the problem. After navigating through their phone menu, I was able to talk to tech support within 2 minutes.
At beginning, she was nice and tried to help me with my problem. After 20 minutes without any solution, she started to give me an attitude, and trying to blaming the problem on me. I follow all the instructions she gave me and at the end, she put me on hold without telling me. I waited 40minutes until I deiced to hang up.
I'm going to call AT&T and cancel my DSL service. I don't know how they get away with this kind of services. Please don't make same mistake that I made. Don’t use AT&T DSL service.
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