This letter is in response to the disconnection notice I recieved in the mail today on 3-12-12. THE TONE AND LANGUAGE ARE A DIRECT RESULT OF BEING ON HOLD WITH 2 FUCKING LINES FOR OVER AN HOUR AND THEN BEING TOLD, "WE ARE SORRY, WE ARE CURRENTLY CLOSED" when I called 45 minutes before 8pm ...
When I canceled my home phone from ATT, I was forced to take a contract for 12 months to keep my DSL or absorb a 25% increase in cost even though I've been with ATT for multiple years for both phone and DSL. To top it off, they now have a notice on the back of the bill that says they are authorized ...
Contacted AT&T today about service interruption. The customer support rep told me that I would need to pay the past due balance was $76 and then they would be able to restore services. After going and making an $80 deposit I called them back on the direct line to the department that the rep ...
We had ATT for several years as a DSL provider; we were told that the only way to get it was with a phone service. The land line was unnecessary but had no other choice; the speed was not great and the phone number created taxes and sales calls. Upon moving in August we were charged a fee for ...
World's worst support Extremely difficult to achieve a low-automatic individual without losing hours. No useful method to provide highly-focused really particular Emails to anybody at AT&T. The AT&T left-hand doesn't understand what the best hand does. TERRIBLE annoying procrustean style ...
ATT sucks!!! Well, at least their DSL service does... I should have known better since I'd already had issues with them a long time ago but decided to give them a second chance. First issue was when I graduated from college and had to cancel my DSL through ATT/SBC. I had a 2 year contract and I had ...