I brought my computer in for minor repairs, ABS fixed those repairs, but when I brought it home the computer did not work because there was foreign software installed on it which I did not want. ABS computer installed this incorrect software without my consent or awareness and then when I brought it back for them to uninstall it, they would not give me my computer back until I paid them another repair fee, even though it was their fault that it was messed up in the first place.
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