Ordered laptop stand online on October 18th. Amount of $142.71 was debited from my checking account on 10/20/08. Scheduled delivery on 10/28/08. On 10/28/08 contacted UPS shipping service, they stated they had not been advised to pick it up. Called Autolaplink, was told it could be shipped again by morning. Told them no, want refund instead. Was told to call back on 10/29/08 because the person who does the refunds had left for the day.
Called back on 10/29/08 around lunch time, was told she hasn't come in yet. Called again same day in the afternoon, spoke with Mary again, she said she would check on it and call back by the end of the day. She did not call back. Called the company again on 10/30/08. Mary stated the lady that does the refunds was still not in. To check back next day. Called company again on 10/31/08.
Asked Mary to be honest about whether I would be recieving a refund, she asked me to hold on the phone to speak to her husband. The husband came on the phone and told me they had now shipped it. I said I want a refund like I requested 3 days ago, not a shipment. He said I must not understand since I am a "hillbilly" and that if I called anymore he would send his brother to my home to kick my a* since his brother lives in the same town as I do. Still waiting on his brother, I thought he would be here by now since they do FINALLY deliver CRAP! The real crap package came finally and was just as expected, junk. Can't send back since I will not get a refund, and if sent back they will just sell it to another unsuspecting victim. There are several complaints online with this company, they have changed there names several times.
I have always had the belief that what "goes around, come around"...
Other adress P.O. Box 4844, Buffalo Grove, Il. 60089
Other phone 1-866-464-1355
P.S. If any one meets his brother, please tell him that us hillbilly's were disappointed that he didn't show up. We southerner's are serious about hospitality and we had the "blanket" all ready for him. He missed a geat "party".
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