I ordered the H2O vacuum Turbo. They sent me a totally different one. I called to claim, the customer service rep was so mean and aggressive that I asked to talk to the supervisor. Anyway they did not want to help me they said that I should send the product back to them, I have to pay the shipping and they will send me my product I feel I don't have to pay for the shipping since they did the mistake and paying the shipping is like paying again the product in full.
Horrible customer service, they made mistakes and customers have to pay for them.
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