Paid for items that I have NOT received from this company totaling over $100. Company states my order was sent to Mexico, but company cannot contact Mexico warehouse via phone, only email (odd to say the least). I requested a refund and they stated NO. Its now been 2 weeks sinse this supposed "Mexico" warehouse was notified and they "Mexico" have yet to sent an email back regarding this. My items were never shipped. I was told all I can do is sit and wait and wait for an email from Mexico.
First I was unaware my items were being shipped from Mexico, its says New York. Second, this is bad business practice to say the least. I feel I have been Rip-Offed by Smokes-Spirits.com and lied too by this company. I have contacted them numerous times, spoke with a supposed supervisor (only on demand though, shes always at lunch or away, I wish I had read the other reports regarding this company before ordering. BEWARE regarding this company.
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