Complaint / Review
Grant Instructor LLC
An erroneous charge of 49.50 & no one to answer phone calls. How convenient

I was looking online for grant writing information and the Grant Instructor LLC offered a one sheet page of information for $1.00. I received my credit card bill yesterday only to discover I was charged $1.09 AND $49.50 which was unbeknownst to me. I have tried calling them several times at 888-276-8105 and if you choose option 3 to cancel you are told to go online yet there isn't one single place to cancel online. I have called many times over choosing the other two options available and you end up with a recording that eventually disconnects the call.

Desired Settlement: Refund

Desired Outcome: A refund of the 49.50 and for whatever account to be canceled and no further charges applied to my credit card.

Tubbs2987
Saint Albans, West Virginia
U.S.A.