Complaint / Review
Parallels, Plesk, DRI SUPPORT
Parallels, Plesk, DRI SUPPORT, Digital Rivier SCAM Don't Even Try Bait and Switch, Fees Paid Wait 2 Days For Service, False Advertising Renton, Herndon, London, Paris, Manchen, Darmstadt, Moscow, Lviv, Tokyo, Beijing, Switzerland

Here a quote from their website:

"Parallels customers who have purchased phone support and Parallels partners who have access to phone support through their partnership agreement may contact the following phone numbers with their support issues:

* Local: 1 (703) 286-2196
* Toll-free: 1 (866) 248-8906

We provide phone support for questions about product functionality, prices for products and known issues covered in Parallels knowledge base. Complex issues requiring investigation of the problem and work of Parallels technical support engineers on customer's server (s) can be reported by phone support owners on the phone. Further work of Parallels technical support staff takes place offline. At customer's request updates on work progress can be received either by phone or e-mail.