Online biz has been charging my credit card for the last 3 months for services that I have not received nor know anything about.
On July 8 I was checking my credit card statement and saw a charge for online biz for 129.85. I called their 800 number (800-749-3304) to inquire what the company was. I was put on hold for 10 minutes & then was disconnected.
I called my credit card company & ask about the charge & the company. I do not nor have any recollection of ordering anything from them. My credit company also told me that I was charged 34.95 the month of June & 1.95 in the month of May.
I requested a dispute on the charge & have begun the process.
Afterward I called once again Online biz to inquire about the company & their services or product hoping that customer service would resolve this dispute. I was cut off mid-sentence when I explained, then disconnected again.
I called back & spoke to John & told him about the charge & ask about the company's services and/or product. He explained then transferred me to Chris their fraud investigator. He was abrupt, rude, accusatory, and kept talking over me, not allowing me to speak.in frustration I told him I had already put in a dispute w/my credit company & he got even nastier & hung up on me.
I called back to speak to a supervisor and Chris picked up the phone & told me he was the supervisor & not to call this number again & I was being blocked.
I still don't know what this company does or what product it sells. I never received any services or products from this company & have been charged consistently for nothing. Whatever they do is a scam & I refuse to be intimidated or bullied by this Chris character! Beware of this company... They are a rip-off!
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