Services, were to give me a promised lower interest rate for the life of our loan and charged me $795 on the credit card to be lowered. A year later called and told me that I could get this service for$750 and that the $795 would be reimbursed to me several months, after I let them charge my credit card saving me $45.. I told then no and to leave it the way it was because I no longer use that credit card and it was paid in full. They went ahead and charged the credit card anyways.
I called credit card and told them I did not give permission and it went into a dispute until futher notice. Credit card said I gave permissionn because I had to give my mother's maiden name. (This company also, has my mothers maiden name as I supplied it when I first gave permission for their services) I insisted that I did not give permission and had it in dispute. The credit card copmpany had this rip off company on the phone with me, on the other end and the rip off company, Christ Mathews told them to take the dispute off and I immediately said keep it on until further notice.
Credit card company continues to send me a monthly statement with this balance still on there and when I called them about it they said that I told them to remove the dispute. I explained that I never called back to tell them to remove it and they said they have it in their records that I called the same day. This is not true! Someone from the infinity financial freedom company must have called and said they were me.
I called the infinity financial freedom and talked to Chris Mathews again and he said that he would take care of it and that I would be getting a check for $795 to cover that cost from the first. I never received it to this day
I paid two times for the same service on the same credit card. To this day, I have been getting interest on this amount and the credit card company said it is past thirty days and I cannot do anything about it now. They have my $795 and will not return to me. Rip off. Watch it. Fast talkers... Try to confuse you with fast talk... Very crafty... Beware... Scam to get your money... I learned my lesson the hard way.
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