I purchased the Iambigbrother software and installed it onto my teenager's computer in April. I had some questions about some of the features, so I sent an email as instructed by the website. I received no response from the company.
This company also offers remote service so you can view the activity from another computer. I signed up for the trial, after the trial was over I paid $49.99 to have the service continued. The money was taken out of my account on 5/22/08; however, I do not have the service. I have sent numerous emails to the company with no response. I have even attempted numerous times to contatct the company using the phone number attached to the transaction on my bank statement with no luck. I continue to be unable to use this service and cannot reach anyone to refund my money. I run a small business from my home and I would never think of treating my customers this way.
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