We signed up for fios because they promised us a "free" tv. (19" hdtv")... That was 8 weeks ago. No tv, no explanation, no kidding.
If we dont get our tv I will cancel, even if it means extra fees, and my new mission will be to make verizon pay for my aggrevation.
The lack of customer service from such a big company just dosent seem to make sense.
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