After discovering that I could not access my account, I was told that it was in error. It was due to ex pays; however, my ez pays were paid in full.in fact, I called QVC to pay them, as my credit card no. Was changed because of fraudulent activity.
First, we should be allowed access to our QVC account so we can check with our records. However, QVC's policy is the exact opposite.
Next, the payments were due and although the ez pays were paid in full, I had a new card #, QVC AGAIN took the payments. Redebited my account.
Now money is flowing out of several accounts to this company. QVC sent account info but it did not contain what I required.
I have filed with the Atty Gen of MD. This is an outrageous policy.
And beware... Do not pay ez pays before they are due, as the due date will arrive... And your card will kick in ANOTHER PAYMENT and ANOTHER.
Paypal is also at fault. I told them right away. However, now my bank account is overdrawn because of Paypal's failure to read my faxes that I HAD NOT SHOPPED ANYWHERE for ANYTHING... And money was going to QVC for one.
AT least HSN allows one to peruse one's acct., closed or not, but otherwise they do the wrong thing.
In the end, I donot know why QVC closed my account. No idea.
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